Maintainence & Support

Attract and retain customers, reduce operational costs and ensure continued availability through our maintenance and support services for your applications and systems.

Wrench Maintenance and Support - Techigai

Ensure your applications stay relevant to the business

Continuous product enhancements, enabling high-availability, adding contemporary features and emergency fixes will help you sustain business as usual and increase the user experience.

The day your application is deployed into the production environment, is the day efforts need to be focused on their corrective, perfective and preventive maintenance. These practices help you achieve operational excellence, security and stay competitive. However, the need for ongoing improvements and building newer solutions to maintain the competitive edge poses a challenge in investing time and effort in maintaining existing portfolios. We remove this bottleneck through our application maintenance services and let you offload the burden of handling committed SLA’s, user concerns, production issues, re-engineering, testing and monitoring activities, and focus on growing your business.

Perfect Maintenance Solved Rubik's Cube - Techigai

Our maintenance services ensure stabilization the moment you Go-Live.

We carry out maintenance projects in a three-phased incremental approach. This approach enables seamless knowledge transfer, prioritizes tasks quickly, baselines SLA’s, and carries out support activities w.r.t. the committed performance metrics. We start an engagement with a small team where only core maintenance engineers need to participate in the transition phase, then scale the team once they sign off into the stabilization phase and transfer the learnings to new members in a controlled environment. This helps you optimize the cost and rapidly scale up the team to meet your requirements.