Chatbots & Intelligent Assistants
Minimize response time to customer queries, with a range of chatbot services including chat UI, bot connectors, message middleware, NLP engines, knowledge AI and enterprise integrations.
Adopt the power of conversational UX using Chatbots
Chatbots have reached a state of maturity. Now your customers can message your business just like they would a friend.
In this hyper-connected digital world, customers expect fast responses and instant gratification across all touchpoints. This is changing the way enterprises perform business communication and has created a need to build chatbots that enable human-like interactions over digital mediums to provide information, resolve requests, process transactions, and offer recommendations. We help you make an entry into the chatbot and Intelligent Virtual Assistants (IVAs) spectrum quickly and efficiently with our capabilities across knowledge systems, natural language processing, and artificial intelligence.
Our Methodology
Our CHatbot Offerings
Informational Bots
Simple question and answer bots with low-complexity workflows and limited back-end system functionality.
Transactional Bots
Bot agents acting on behalf of customers, interacting with external systems to accomplish specific transactions.
Advisory Bots
Assistants powered by AI for complex inquiry response, transaction processing and automated decision-making.